Privacy Policy
Effective Date: May 8, 2026
Welcome to the website of Waco Mattress Center (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the information you may provide while using our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.
By using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from visitors in several ways, including when you:
Visit our website
Submit a contact or inquiry form
Use our live chat feature
Communicate with us by email or phone
Interact with website content or advertisements
Personal Information
The personal information you voluntarily provide may include:
Name
Email address
Phone number
Any information submitted through contact forms, chat features, or customer inquiries
We only collect information you voluntarily provide to us.
Non-Personal Information
We may automatically collect certain technical and usage information, including:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring websites
General geographic location
Website interaction and traffic behavior
This information is used for analytics, website improvement, advertising measurement, and marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic.
Cookies may be used to:
Remember user preferences
Analyze website performance
Measure marketing effectiveness
Track visitor interactions
Improve website functionality
You may choose to disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.
Analytics and Third-Party Tracking
We use third-party analytics and marketing tools, including:
Google Analytics
Google Marketing Platform / Campaign Manager 360 (formerly DoubleClick/GDM360)
Other advertising or analytics technologies that help us understand website traffic and marketing performance
These third parties may collect information regarding your use of our website in accordance with their own privacy policies.
For more information:
Google Privacy Policy:
Google Analytics Information:
Google Analytics Overview�
Contact Forms and Communications
When you submit information through our website forms or live chat features, we may use that information to:
Respond to questions or requests
Provide customer service
Follow up regarding products or services
Improve customer experience
Form submissions may be transmitted via email to authorized business personnel.
Live Chat Services
Our website may utilize a third-party live chat or messaging platform, including services provided through Podium, to communicate with website visitors and customers.
Information submitted through live chat may be collected and stored by the third-party provider in accordance with their own privacy practices.
For more information regarding Podium’s privacy practices:
How We Use Information
We may use collected information to:
Operate and maintain the website
Respond to inquiries
Improve website functionality and user experience
Analyze traffic and visitor behavior
Measure advertising and marketing effectiveness
Protect against fraud, unauthorized access, or misuse
We do not sell personal information to third parties.
Sharing of Information
We may share information with trusted third-party service providers who assist in operating our website, analytics, communications, or marketing efforts.
We may also disclose information when required by law or when necessary to protect our legal rights or comply with legal obligations.
Data Security
We take reasonable administrative, technical, and physical measures to protect information submitted through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.
Children's Privacy
This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your state or country of residence, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your information where applicable by law.
To make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective upon posting to this page.
We encourage users to periodically review this Privacy Policy for updates.
Contact Information
If you have questions regarding this Privacy Policy or our website practices, please contact:
Waco Mattress Center
636 N Valley Mills Dr. Waco, Tx 76710
(254)776-7500
carol@wacomattresscenter.com